General Description/Summary of Purpose:

Perform clerical, sales, and merchandising functions under the direction of Bookstore Supervisor. The employee is expected to work in a multi-cultural diverse working environment.

Duties/Illustrative Tasks:

1. Prepare, proofread and distribute: correspondence, forms, memos, notes, labels, information packets, etc.

2. Sort and file material using various methods: alphabetically, numerically, by subject matter, by other system or code, etc.

3. Answer phone and take messages.

4. Assist students and/or employees as needed (e.g. completing forms, giving directions, explaining procedures, posting notices, etc.).

5. Assist in maintaining and monitoring the OCC bookstore web page and process on-line orders.

6. Utilize college and/or bookstore system to maintain inventory and price books and merchandise.

7. Operate register, balance and close out drawer, prepare cashier reports and deposits.

8. Open and close store following proper setting of security system.

9. Process the shipping and receiving of all incoming and outgoing merchandise directly related to the bookstore including the sales floor and stock room.

10. Assist customers with transactions including the processing of financial aid bookstore vouchers.

11. Maintain bookstore for short periods in absence of supervisor.

12. Operate office equipment, e.g. photocopier, calculator, telephone, computer and any other equipment utilized by the college. Maintains and cleans equipment and arrange for service of equipment when necessary.

13. Train and direct college student personnel with appropriate approval.

14. Perform related tasks as assigned.

Minimum Qualifications:

• Successful completion of a minimum of 24 college credit hours in any of the following: Accounting, Business Information Systems, Computer Information Systems, Business Administration, Marketing or Retail
-or-
Associate Degree or higher in any discipline
AND
• Successful completion of Clerical Skills Battery (Language Arts, Math and Microsoft Office – Word and Excel)
• Computer keyboard proficiency: 35wpm

Experience, Knowledge, and Skills:

• Two (2) years bookstore/retail operations experience