Notes
Slide Show
Outline
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     Document Delivery Service
  • Order full text articles not available from research databases
  • Order online
  • Documents delivered directly to you via web (email notification), fax or mail
  • Free service to OCC students, faculty & staff with valid OCC Online Services ID



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Features
  • Two options for ordering
    • Register & order using CISTI
    • Order using the Interlibrary Loan Form
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Overview
 Order an Article not Available in Full Text from Databases using LinkSource Menu
  • Order specific articles located through library database searches for document delivery by  selecting the LinkSource Check for Copy link
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LinkSource Menu will Display Document Delivery Options
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OCC ID
 Authentication Procedure
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Additional Security Checks
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Registering for CISTI Account
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CISTI Registration Continued
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CISTI Registration Completed Account Number Assigned
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Return to LinkSource Menu
Order Article from CISTI
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CISTI Web Instructions for  Continuing Order
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Linking to CISTI Order Form
Citation Information Included
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Order Confirmation from CISTI
  • Your order number is displayed—record this number for tracking


  • Close window to return to LinkSource


  • Close window to return to research databases
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 Document Delivery Methods
  • CISTI ordered document --   delivered via:
    • Web delivery – email notification
    • Fax—if you do not have a fax number, it will be faxed to Library Systems & mailed to you
    • Mail
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CISTI  Web Delivery
Overview
  • An e-mail message is sent to you, containing the bibliographic information about the document you ordered and the URL of the site where the document can be retrieved.
  • To retrieve your document—just  link to the site and the document will be displayed.  If you want to print it, you must do it at this time.
  • To view the document, you must first have downloaded and installed the CISTI SDD plug-in. This only needs to be done once.
  • You will only be able to view a document once and to print it once.
  • In the event of a printer or system problem, contact the CISTI Help Desk.


  • If you ordered this document for someone—just forward the email message to them and have them follow the CISTI link to the article (Do not link to the CISTI URL yourself)


  • Telephone: 1-800-668-1222 (Canada & US) or 1-613-998-8544
    Fax: 1-613-993-7619
    E-mail: info.CISTI@nrc-cnrc.gc.ca


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CISTI Document Delivered via Email Notification
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Document is Displayed
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Printing Document
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Features of SDD Plug-in
  • The Secure Desktop Delivery plug-in was developed in order to implement the restrictions required by publishers. It is a small application which is easily downloaded and installed in seconds. It only needs to be downloaded once.
  • The application plugs in to Adobe Acrobat and Acrobat Reader to ensure secure handling of the document
  • Note: You must have Windows in order to be able to run the SDD plug-in
  • Contact CISTI for MAC version
  • If you have any problems with downloading plug-in call CISTI help desk 1-800 668-1222
  • E-mail: info.CISTI@nrc-cnrc.gc.ca


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Retrieving your first Document
Installing the SDD Plug-in*
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Steps for Downloading Plug-in*
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Once Plug-in is Installed
View Document
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         Document Delivery Summary