The Financial Services department at Oakland Community College
offers a convenient program for processing your student refund.
With e-check direct deposit, we can deposit your excess funds
in the bank account or credit union account of your choice.
It's simple, safe, and convenient.
How do you benefit from e-check direct
deposit?
- No lost or stolen checks or delays with mail.
- No need to go to the bank to deposit your funds.
- No need to wait for the check to clear.
Receive your refunds faster!
Sign up for e-check direct deposit online. To submit your
account information:
- Go to
Online
Services.
- When the Online Services web site opens, click Log
In.
- Once you have successfully logged in, you will be returned
to the Main Menu. Click Students.
- On the Student Menu, click the Bank Information
link in the Financial Profile section and submit the requested
information.
Once financial aid disburses and/or tuition overpayments
are processed, your student refund will be deposited directly
to your checking or savings account.
Q1. If
I sign up for e-check direct deposit, when will it start?
A. It takes approximately
4 days to establish this program with your bank. Once
your bank account information is entered through Online Services,
a process to verify this information with your financial institution
may take up to 4 business days. For Financial Aid students
please enter/update your information by Thursday at 5:00 PM
if you are expecting a refund on the next scheduled Tuesday
refund run. See the complete list of current term
Refund Dates.
Q2. How
will I know when my refund is posted to my bank account?
A. Oakland Community College
will notify you by e-mail. This notification will include the
amount, the e-check number, the last four digits of your bank
account number and the date of deposit. You can verify your
deposit by calling your bank or by checking your balance through
an ATM or online service. Your bank has 2 business days to place
the funds into your account.
Q3. When
will my funds be available to me?
A. See Oakland Community College’s
Refund Dates. While your bank has 2 business days
to place the funds into your account, generally the deposit
is made the day of the refund run.
Q4. Can
my refund be deposited in the account of my choice?
A. Yes! You may choose any
account for your direct deposit refund.
Q5. What
happens if I change banks?
A. You must submit the new
information using the Bank Information form located on the Student
Menu in the Financial Profile section. Changing banks may require
another 4 day waiting period.
Q6. If
I already have my student payroll check direct deposited, will
I need to complete this online Bank Information (e-check) enrollment
form?
A. Yes. Your student account
refund is not related to the Payroll Department.
Q7. What
happens if I choose to cancel my e-check direct deposit?
A. From the
Bank Information form, you may
delete the current bank information by selecting the checkbox
that is next to the address and bank account information.
Q8. What
happens if my refund is not accepted by my bank?
A. If an e-check direct deposit
is not accepted by your bank, Financial Services will be notified
and the reason for rejection will be reviewed. If the reason
for rejection cannot be resolved, you will be issued a refund
check.
Q9. If
I have additional questions, who should I call?
A. Please contact your local
campus business office; for phone numbers see the
Campus Directory.
Q10. How
do I sign up?
A. Submit your account information
using the Bank Information form:
- Go to the
OCC home
page and click the
Online
Services link.
- When the Online Services web site opens, click Log
In.
- Once you have successfully logged in, you will be returned
to the Main Menu. Click Students.
- On the Student Menu, click the Bank Information
link in the Financial Profile section and submit the requested
information.