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Follow these three steps to log in for the first time.
Step 1: Get your User Name
Click the What's My User Name? link from the Student Menu or the Main Menu.


Generally, your user name is your lowercase lastname.firstname (e.g., doe.john). Occasionally, numbers are added to the end of user names to ensure that the user name is unique. To get your User Name:
- Fill in your last name.
- Fill in either your Social Security number or your 7-digit OCC ID.
- Click Submit.
If you have access to Online Services, your user name will be displayed on the page that follows.
Step 2: Determine your User Password
Your initial password is the lowercase first letter of your first name, the uppercase first letter of your last name, and your 6-digit birth date (fLmmddyy). For example, if your name is John Doe and you were born on January 5, 1981 you would have an initial password of jD010581.
Step 3: Log In
Once you know your user name and password you can begin the log in process. Click the Log In link found in the top right menu bar of any Online Services webpage.

- Enter your User Name.
- Enter your Password.
- Click Submit.

IMPORTANT! After you login the first time, you will be required to change your password to something other than your initial password.
When changing your password, you will be prompted to:
- Enter your User Name in the form of lastname.firstname.
- Enter you Old Password.
- Enter your New Password. It must be 6 - 9 characters in length and include the following:
In addition to the above requirements, the new password...
- Lower case letters (a through z)
- Upper case letters (A through Z)
- Numerals (0 through 9)
Please note, your password is case sensitive.
- must not contain your user name, your first name, or your last name.
- must not be a recently used password.
- Confirm your new password.
- Optionally, enter a password hint, a prompt to help you remember your password. The hint cannot contain the password.
- Click Submit.

Note: By changing your password, you are agreeing to abide by Oakland Community College's acceptable use policies and administrative rules concerning FERPA (Family Educational Rights and Privacy Act).
For assistance, please contact the Student Technical Helpdesk at 888.341.myIT (6948) or visit http://www.oaklandcc.edu/myIT.
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