OAKLAND POLICE ACADEMY
 

Dispatch Training

The Oakland Police Academy provides dispatch classes that meet and exceed current emergency services protocols in a variety of categories ranging from emergency fire dispatching techniques to responding to crimes in progress. The content covered in these classes are designed to ensure that the communications professionals at your Public Safety Answering Point are able to provide an exceptional level of service to your agencies emergency responders and the citizens in your community.

For a current bulletin of upcoming dispatch training, please click here.

The Oakland Police Academy is also pleased to offer the most comprehensive 911 Dispatch Academy in the State of Michigan.  Our program introduces the necessary skills and knowledge to work in a modern public safety communications center by teaching each student the responsibilities required of today’s public safety communications professionals.

September  
22 - 23......................... Emergency Medical Dispatch - Q
28 - Nov 11................. Dispatch Academy
28 - 30, Oct 5 - 6........ Emergency Telecommunicator Course
   
October  
7................................... Michigan Criminal Law for Public Telecommunicators
12................................. Suicide Intervention
13................................. Survive and Thrive in the Emotional Terrain of the 911 Center
14................................. Homeland Security for 911 Professionals
19 & 20........................ Fire Communications
27................................. 911 Ethics and Liability
28................................. Customer Service for 911 Professionals
   
November  
4................................... Understanding Domestic Violence
9 - 11........................... Emergency Medical Dispatch
16 - 18......................... Emergency Fire Dispatch
   
December  
7................................... Dispatch Academy Orientation
7 - 9.............................. Emergency Medical Dispatch

For questions regarding course layout or content please contact the Oakland Police Academy Dispatch Training Coordinator, Mary Giffin, ENP.  To register for classes, please contact Brenda Dick at 248-232-4220, or fill out a registration form and fax it to 248-232-4225. Please confirm all registrations prior to attending.