Dispatch Training
The
Oakland Police Academy provides dispatch classes that meet
and exceed current emergency services protocols in a variety of categories
ranging from emergency fire dispatching techniques to responding to
crimes in progress. The content covered in these classes are designed
to ensure that the communications professionals at your Public Safety
Answering Point are able to provide an exceptional level of service
to your agencies emergency responders and the citizens in your community.
For a current bulletin of upcoming dispatch training, please click here.
The Oakland Police Academy is also pleased to offer the most comprehensive 911 Dispatch Academy in the State of Michigan. Our program introduces the necessary skills and knowledge to work in a modern public safety communications center by teaching each student the responsibilities required of today’s public safety communications professionals.
| September | |
| 22 - 23......................... | Emergency Medical Dispatch - Q |
| 28 - Nov 11................. | Dispatch Academy |
| 28 - 30, Oct 5 - 6........ | Emergency Telecommunicator Course |
| October | |
| 7................................... | Michigan Criminal Law for Public Telecommunicators |
| 12................................. | Suicide Intervention |
| 13................................. | Survive and Thrive in the Emotional Terrain of the 911 Center |
| 14................................. | Homeland Security for 911 Professionals |
| 19 & 20........................ | Fire Communications |
| 27................................. | 911 Ethics and Liability |
| 28................................. | Customer Service for 911 Professionals |
| November | |
| 4................................... | Understanding Domestic Violence |
| 9 - 11........................... | Emergency Medical Dispatch |
| 16 - 18......................... | Emergency Fire Dispatch |
| December | |
| 7................................... | Dispatch Academy Orientation |
| 7 - 9.............................. | Emergency Medical Dispatch |
For questions regarding course layout or content please contact the Oakland Police Academy Dispatch Training Coordinator, Mary Giffin, ENP. To register for classes, please contact Brenda Dick at 248-232-4220, or fill out a registration form and fax it to 248-232-4225. Please confirm all registrations prior to attending.