Delegating for Shared Success

The power of successful delegating is quite liberating and stimulates growth for all involved once you really let go and put your trust in other people. The key in learning to delegate is to identify good people, engage them in your cause or business, empower them with trust, and then allow them to put their expertise to work.

In this course, you will learn the equation that adds up to delegation success: thorough planning, clear communication, and effective follow-through, which together result in successful delegation of work. The purpose of this module is to help participants develop the planning, interpersonal, and follow-up skills critical for successful delegation. Participants will learn:

• Barriers to successful delegation
• Delegation Style
• Delegation planning: task and staff analysis
• Key actions for conducting a delegation conversation
• Delegation follow-through
• Action planning

This course is designed for Frontline supervisors and managers. Participants in this course will be able to:

• Assess their delegation challenges and skills to understand their delegation style.
• Evaluate what work they must do versus what can or should be completed through others to delegate appropriate tasks.
• Plan tasks to delegate and align the tasks with the appropriate staff.
• Conduct a delegation conversation that results in the employee understanding the task, how it fits into the big picture, and expectations.
• List follow-up actions they can take to ensure delegation success.

Date: Wednesday, March 25, 2009
Time: 1:00 am – 5:00 pm
Location: Auburn Hills Campus, M-TEC Building
Course Fee: $169.00

Registration Code: BUSN-1413-T0411
Instructor: Diana Cole, Human Performance Technologies