E-Check Direct Deposit FAQ

The Financial Services department at Oakland Community College offers a convenient program for processing your student refund.  With e-check direct deposit, we can deposit your excess funds in the bank account or credit union account of your choice.  It's simple, safe, and convenient.

How do you benefit from e-check direct deposit?

  • No lost or stolen checks or delays with mail.
  • No need to go to the bank to deposit your funds.
  • No need to wait for the check to clear.

Receive your refunds faster!

Sign up for e-check direct deposit online. To submit your account information:

  • Go to Online Services.
  • When the Online Services web site opens, click Log In.
  • Once you have successfully logged in, you will be returned to the Main Menu. Click Students.
  • On the Student Menu, click the Bank Information link in the Financial Profile section and submit the requested information.

Once financial aid disburses and/or tuition overpayments are processed, your student refund will be deposited directly to your checking or savings account.

Questions and Answers About E-Check Direct Deposit

Q1. If I sign up for e-check direct deposit, when will it start?

A. It takes approximately 4 days to establish this program with your bank.  Once your bank account information is entered through Online Services, a process to verify this information with your financial institution may take up to 4 business days.  For Financial Aid students please enter/update your information by Thursday at 5:00 PM if you are expecting a refund on the next scheduled Tuesday refund run.  See the complete list of current term Refund Dates.

Q2. How will I know when my refund is posted to my bank account?

A. Oakland Community College will notify you by e-mail. This notification will include the amount, the e-check number, the last four digits of your bank account number and the date of deposit. You can verify your deposit by calling your bank or by checking your balance through an ATM or online service. Your bank has 2 business days to place the funds into your account.

Q3. When will my funds be available to me?

A. See Oakland Community College‚Äôs Refund Dates.  While your bank has 2 business days to place the funds into your account, generally the deposit is made the day of the refund run.

Q4. Can my refund be deposited in the account of my choice?

A. Yes! You may choose any account for your direct deposit refund.

Q5. What happens if I change banks?

A. You must submit the new information using the Bank Information form located on the Student Menu in the Financial Profile section. Changing banks may require another 4 day waiting period.

Q6. If I already have my student payroll check direct deposited, will I need to complete this online Bank Information (e-check) enrollment form?

A. Yes. Your student account refund is not related to the Payroll Department.

Q7. What happens if I choose to cancel my e-check direct deposit?

A. From the Bank Information form, you may delete the current bank information by selecting the checkbox that is next to the address and bank account information.

Q8. What happens if my refund is not accepted by my bank?

A. If an e-check direct deposit is not accepted by your bank, Financial Services will be notified and the reason for rejection will be reviewed. If the reason for rejection cannot be resolved, you will be issued a refund check.

Q9. If I have additional questions, who should I call?

A. Please contact your local campus business office; for phone numbers see the Campus Directory.

Q10. How do I sign up?

A. Submit your account information using the Bank Information form:

  • Go to the OCC home page and click the Online Services link.
  • When the Online Services web site opens, click Log In.
  • Once you have successfully logged in, you will be returned to the Main Menu. Click Students.
  • On the Student Menu, click the Bank Information link in the Financial Profile section and submit the requested information.