Am I still responsible for assignments and classwork?
Yes, unless your instructor revises the coursework or the class syllabus.
How does the suspension of classes impact work/study students?
Due to the campus closings, student employees are not able to continue to work their
normal work shifts/hours. Work study students should contact the Financial Aid office to determine their status.
How do I return my rental books when the semester ends? Will the Bookstores buy back
The Bookstores will be extending the rental return date until May 15 (subject to change
and may be extended). The Bookstores will continue to buy textbooks and new this spring,
“Book BuyBack” will be online. Please be sure to watch for important dates and the latest updates on the Bookstore
What resources are available to help students succeed?
You are working hard to be successful in the new learning format, and we have the
resources to help when you need it.
You can access these and additional resources on Coronavirus Resources page.
We encourage you to seek help with your studies through these final weeks of the semester,
especially if you are feeling overwhelmed, anxious, or isolated. Remember to communicate
with your instructors if you need clarification or assistance.
Who do I contact if my instructor doesn’t respond to me?
If your instructor has not been responsive to your contacts or concerns, please submit
a complaint at https://oaklandcc.edu/complaints/default.aspx, or call the Deans of Student Services at:
Auburn Hills: 248-232-4404
Highland Lakes: 248-942-3211
Orchard Ridge: 248-522-3510
Royal Oak: 248-246-2611
Is OCC going to provide a Pass/Fail option this semester?
Following inquiries from students and consultation with faculty and peer institutions,
the College will be implementing two new optional grades for students: Credit and
No Credit for both Winter and Summer semesters. Students can request a Credit or No
Credit grade only after the traditional letter grades are posted.
Students must remain in the class and complete the semester to be eligible for the
Credit/No Credit grade option. Students must also contact a counselor to initiate
the Credit/No Credit grade process. To schedule a counseling appointment, visit the
Counseling website. We look forward to providing more information on the process for students shortly.
What if I want to drop/withdraw from my class?
The drop deadline for classes has been extended to provide more time for you to adjust
to the remote learning format. We hope the extra time will alleviate some of the pressure
you may feel about whether to continue with your class(es).
- Click on your section in MyOCC for the exact drop deadline for your class.
- Counselors are available to discuss your situation before you drop a class.
If you decide to drop from one or more of your classes, you may do so online using
How do I request a refund?
To request a refund, you must first drop/withdraw from your class(es). Then do the
- Complete a Petition for Tuition Refund form (Petition for Tuition Refund form (PDF)).
- If you have dropped due to COVID-19 concerns or the change to remote learning, note
the specifics for your request on your form.
- Submit the form to the following email address at the campus where the class was offered,
or if your classes were at more than one campus, select the campus you feel is most
Auburn Hills: AHES@oaklandcc.edu
Highland Lakes: HLES@oaklandcc.edu
Orchard Ridge: ORES@oaklandcc.edu
Royal Oak: ROES@oaklandcc.edu