COVID-19, Updates and FAQs


Check your OCC email account ( often. This is the only email account instructors and staff may use to communicate with you.

The health and safety of our students, employees and community remains a top priority for the College. Working closely with our health and safety partners, OCC is developing a comprehensive, phased reopening plan. Starting July 6, while the majority of our students will continue taking classes online for fall, a limited number of students and employees will be returning to campus for hands-on labs and use of high-touch equipment.

Effective Monday, July 6, 2020, the following safety precautions will be in place on all campuses:

  • Face coverings will be required at all times when on an OCC campus. If you do not have a mask, one will be provided to you.
  • COVID-19 screening will take place at entrances, conducted by Public Safety officers. OCC is in the process of creating an online screening that can be completed on a mobile device.
  • Classrooms, labs and restrooms will be set up to allow sufficient distance between students and faculty. Signage will soon be deployed to promote social distancing and wellness guidelines.
  • Communal areas such as Student LIFE offices and club rooms will remain closed. You are asked not to hang out on campus after classes conclude.
  • No access to food, drinking fountains or food vending machines will be available. Vending machines will be available for masks and other supplies.


Online Courses Online Anytime 24/7 I need maximum flexibility.
Remote Classes Online Scheduled times I can carve out specifice times to take courses.
Hybird Courses Online and on campus Campus work = scheduled times
Online work = 24/7 OR scheduled times as determined by my instructor.
My program has outcomes that require some in-person work during set times, days and locations.
Inperson On campus Scheduled times I am able to meet in-person with set times, days and locations

Student FAQs

Updated: October 14, 2020

Students should plan on a virtual learning environment for the majority of fall and winter classes for the duration of the semester. However, there will be a limited number of labs open on campus for specific courses only. Please check the Schedule of Classes to learn more.

The Schedule of Classes will reflect the course options available.

Instructors may choose to hold class meetings remotely on the days and times stated in the schedule, so scheduling concurrent classes will not be permitted.

If a student’s work in a class is incomplete, they must make a written agreement with their instructor on how and when to complete it.

If you have a concern, contact the appropriate Academic Dean.

Employment for student assistants and work-study students may be available remotely. For more information, please contact a Financial Aid office.

No. Most of these classes will be delivered remotely. However, a limited number of classes may be held on campus due to the hands-on nature of the class.

Remote instruction replaces in-class instruction with methods that limit face-to-face contact. You are likely familiar with many tools of remote instruction, including:

  • Live video lectures using Zoom, Skype, or other teleconferencing tools
  • Discussion boards and chat rooms to discuss reading assignments
  • Online resources
  • YouTube videos
  • Detailed assignment sheets for projects with informative links
  • Email messages (reminder - students must use their OCC student email; private emails are not permitted)
  • Conference calls and video conferencing for one-on-one assistance
  • Papers researched outside of class
  • Using D2L for receiving assignments, submitting assignments, group email and discussion groups

Sign up for our free Online Learning Readiness course, DIST-1000. It is a great resource for learning how to use D2L and to be a successful online learner. New Horizons Leaning is offering daily free live webinars on managing and working remotely. You can see the schedule and register by scrolling to the bottom of the program page.

Call the D2L Helpdesk 24/7 including holidays at 855.772.1235 (toll free).

Contact your instructor to discuss other alternatives the College may be able to provide. Learning Support Resources.

While the majority of our students will continue taking classes online for fall and winter semesters, a limited number of students and employees will be returning to campus for hands-on labs and use of high-touch equipment. Please check the Schedule of Classes to learn more.

Book buy backs and rental returns for this semester are now handled online. Go to the textbook tab and select "sell books" There will not be an in store buyback this semester. For more information, visit the college webstore.

Academic Policies and Support Services

You are working hard to be successful in the new learning format, and we have the resources to help when you need it.

You can access these and additional resources on Coronavirus Resources page.

We encourage you to seek help with your studies through these final weeks of the semester, especially if you are feeling overwhelmed, anxious, or isolated. Remember to communicate with your instructors if you need clarification or assistance.

If your instructor has not been responsive to your contacts or concerns, please submit a complaint at, or call the Deans of Student Services at:

Auburn Hills: 248-232-4404
Highland Lakes: 248-942-3211
Orchard Ridge: 248-522-3510
Royal Oak: 248-246-2611
Southfield: 248-246-2611


All OCC student services will be available online and through other remote means such as email or teleconference. To clarify, all OCC campuses are closed to students and visitors for these activities:

  • Academic Support Centers
  • Bookstores
  • Computer Labs
  • Counseling
  • Enrollment Services
  • Financial Aid

All Library services are available online, with "Ask a Librarian" operating 24/7. Please see our new guide for more details and information.

All other College business operations will also continue.

No. Due to the present health situation the College gyms and exercise/weight rooms are to be used only for scheduled academic activities. Public and staff usage is suspended until further notice.

All campus events are cancelled until further notice, including athletic games and practices, external rentals, and performances unless notified otherwise. Student organization meetings and committee meetings may proceed via teleconference.

Although the campuses are closed to students and visitors, all of these services are available by email or online during these business hours. Find out more

General FAQs

Non-academic concerns may be submitted through the Complaints page. The individual reporting a concern should use the Complaints/Suggestions form. This form should be filled out electronically, saved as a PDF file and submitted electronically as an attachment in an email to:

Academic concerns, including grade appeals, may be submitted on the Student Academic Concern form.

The Academic Appeals Policy is posted on the OCC's Academic Appeals Policy page

You should stay home. If you are at work or school, you should make arrangements to return home immediately. If the symptoms are severe, you should seek medical attention. You can contact OCC Public Safety while on campus by dialing 911 for medical emergencies.

You should consider self-quarantine. Contact the Oakland County Health Division (OCHD) for more guidance.

You should consider self-quarantine until you can find out more. Contact the Oakland County Health Division (OCHD) for more guidance.

Contact your instructor and inform them of your situation. Your instructor will work with you to determine the best way for you to complete your course assignments.

Contact the Oakland County Health Division (OCHD) for guidance.