911 Training Schedule

Information listed is tentative and subject to change, please verify before attending.

Updated January, 2022

FEBRUARY, 2022

DATE CLASS
14-18 Basic Telecommunicator Course

MARCH, 2022

DATE CLASS
3-4 911 Homicide: Is the Caller the Killer?
10 Active De-Escalation Strategies and Critical-Decision Making
(AM and PM sessions offered)

MAY, 2022

DATE CLASS
9-6/3 911 Dispatch Academy
9-13 Basic Telecommunicator Course
16 Homeland Security for 911 Professionals
23 Understanding Domestic Violence
24 911 Ethics and Liability for Dispatchers
25 Managing 911 Stress
26 Handling the Despondent and Suicidal Caller
27 Customer Service for the 911 Professionals
31 Michigan Criminal Law and Introduction for Public Safety Dispatchers and District Court Proceedings and Observation

JUNE, 2022

DATE CLASS
1-2 Introduction to the Fire Service for 911 Professionals

CONTACT INFORMATION

Register:  248.232.4220

Unless otherwise noted, all classes will be held at:
Oakland Community College
Auburn Hills Campus - Building J
2900 Featherstone Road
Auburn Hills, MI 48326-2845
Phone 248.232.4220