911 Training Schedule

To register contact  248.232.4220
Information listed is tentative and subject to change, please verify before attending.

Unless otherwise noted, all classes will be held at:
Oakland Community College
Auburn Hills Campus - Building J
2900 Featherstone Road
Auburn Hills, MI 48326-2845
Phone 248.232.4220

Updated October, 2020

OCTOBER, 2020

DATE CLASS
6 Making a Difference - Dispatchers "The Silent Heroes" - NEW! 

 NOVEMBER, 2020

DATE CLASS
9-12/7 911 Dispatch Academy
9-13 Basic Emergency Telecommunicator Course (40 Hour) - NEW!
16 Michigan Criminal Law Introduction for Public Safety Dispatchers
17 Survive and Thrive - Introductory Stress Resilience Training
23 Customer Service for 911 Professionals
24-25 Introduction to the Fire Service for 911 Professionals
30 Homeland Security for 911 Professionals

DECEMBER, 2020

DATE CLASS
1 Understanding Domestic Violence
2 Handling Despondent Callers
3 911 Ethics and Liability for Dispatchers
4 The Dispatcher’s Role in Active Shooter Incidents

JANUARY, 2021

DATE CLASS
11-15 Emergency Telecommunicator Course