Have a Financial Aid Question?

Contact Us for Answers 

At the Financial Aid office, we realize that financial aid can seem complicated. One of our most important jobs is to answer your questions so you get the financial aid that you deserve. There are many ways to contact us: 

All of our offices and virtual services are available Monday through Friday from 8:30 a.m. to 5 p.m. Keep in mind that no matter how you contact us, your student information always remains private and secure.

Get Help Online

You can get answers to many questions in three areas of this website where we provide information:

  • In our financial aid pages here, you’ll find extensive information about grants, scholarships, student loans, work-study, financial aid eligibility, the Free Application for Federal Student Aid (FAFSA), and other subjects. To access all of our pages, click on the hamburger icon in the top left of this page.
  • The Self-Service Financial Aid section of MyOCC provides updates about your financial aid application, including which requirements you’ve met and whether you need to provide more information. It also has details about your award offer, allows you to accept the offer online, and more.
  • We provide online access to Financial Aid TV, a service offering hundreds of brief videos that answer common questions.