About Password Manager
As a student, at OCC, you have a single User Name to identify yourself to
the various computer services you might use at the college (see the
In general, your User Name is your last name and first name, separated by a period
(.), possibly followed by a number to make it unique:
Your User Name usually is created when you first become an OCC student, and will
remain with you for your time here. If your name changes and you wish to change
your User Name to match, see the section Changing Your User Name below.
To find out what your User Name is, go to
MyOCC and click and click and click on "What's My User
Your password is your private key to accessing various college computer services.
It's important to keep it private, to protect your OCC information assets (work
in Desire2Learn, class registrations, financial aid refund info, etc.). Do not share
it! Do not make it guessable!
To ensure a reasonable level of security, the system requires several characteristics
of the college password, such as length of 6 or greater, a mix of numbers, upper
case letter, lower case letters, etc. The details are described on the password
Right now, most of OCC computer services use a single "college" password.
When you change your college password, that change applies to all services (except
the Online Application).
This table shows college services and where to maintain your password.
Where to Maintain That Password
OCC Student Email
Academic Support Center Printing
To be able to reset your password even if you have forgotten it, you should set
up in advance the 4 "personal" security questions (and their answers).
These are questions you believe only you can answer correctly, such as "What
is your mother's middle name?". For each of the 4 question/answer pairs,
you will select from a short list of predefined questions, and then type in the
To set these up, go to Password Manager, and click
on My Security Questions.
Just as you want your password to be unguessable, you should pick
your security questions to be relatively unguessable. Don't use "What
is your favorite band?" if you are always wearing Metallica T-shirts.
Changing your Password
You can change your college password three ways:
- If you know your current password, log into
MyOCC, go to the "Change Password" screen, and follow the
directions on that screen.
- If you do not remember your password, go to Password
Manager, click on "Password Reset" and follow the directions there.
This is where you will provide the private answers to your security questions to
authenticate that the person changing the password is really you.
- If you do not remember your password, and cannot successfully answer the personal
security questions at Password Manager, you will
have to visit a campus Enrollment Services office during business hours with picture
Changing Your User Name
If your "real" name should change (e.g., by marriage), you can ask Enrollment
Services to change your User Name accordingly.
Also, when you change your User Name, it also creates a new OCC student email account
for you. You will still have access to you old email account and any Google
Still Need Help?
Students - Contact Enrollment Services, phone (248) 341-2200
Faculty and Staff - Contact the IT Support Center