Behavior – Based Tactics: Rethinking Compliance and Control on Special Needs Calls
Instructor:
Dr. Stephanie Zoltowski-Siordia is a law enforcement trainer, consulting psychologist, and founder of Spectrum Training Solutions. A prior military police officer, she provides training nationwide on communication, mental health, and neurodiversity within first responder settings. With her Doctorate of Psychology degree and 20+ years of experience, she specializes in practical, real-world training that empowers professionals to build resilience, improve communication, and maximize success under pressure. Since 2020, she has trained 5,000 personnel in-person and expanded her clientele to law enforcement, fire/EMS, college campuses, and hospitals.
Course Description:
This training provides a comprehensive look at the special needs population, provides officers the opportunity to see different perspectives, and equips them with interaction techniques specific to the population. The ultimate goal is to maximize safety and positive interactions for both officers and individuals with special needs. Throughout the session, participants will engage in discussions, hands-on activities, demonstrations, and discuss real-world scenarios.
Topics
- Understanding People with Special Needs
- Communication Strategies
- Verbal De-escalation & Intervention
- Transporting Individuals with Special Needs
- Dangers of Physical Restraints
- Understanding Risks of Physical Restraints
- Keywords & Phrases
- Special Needs Parent / Child Panel
- Interacting with People who are Nonverbal
Course Details:
- DATES: Thursday, January 22, 2026
- TIME: 8:30 a.m. - 5:00 p.m.
- COSTS: $175.00 (Small Agency Group Discount – FREE)
- LOCATION: Oakland Police Academy 2900 Featherstone, Auburn Hills, MI 48326 - Location on Campus: Police Academy
- REGISTRATION: Email: policetraining@oaklandcc.edu or phone: (248) 232-4227
- 302 Funds Eligible -
*No shows WILL be billed unless cancellation is received 5 days prior to the class*