Why Things Go Right, Why Things Go Wrong and Managing Risk in Your Public Safety Operations
Course Description and Performance Objectives:
Instructed by Gordon Graham. This brief program will focus on integrating risk management into your specific public safety operations.
The program will commence with some thoughts on the “cause” of tragedies in any profession. These include the difference between “proximate cause” and those problems “lying in wait” – sometimes for years – that went ignored and really led to the given tragedy.
The lecture will then move on to a checklist to better ensure things go right in your law enforcement operations. This checklist, “The Five Concurrent Themes for Success,” has been adopted by law enforcement agencies around America – and it works. Whatever you are doing or think about doing please consider risk, systems, service, accountability and integrity. When these five themes become part of your thinking process things have a much higher probability of going right, thus avoiding tragedy.
The lecture will continue with some thoughts on “organizational risk management” and the importance of getting and keeping good PEOPLE, developing good POLICY, ensuring that TRAINING is taken seriously, the key role of SUPERVISION and the importance of DISCIPLINE when rules are not being followed.
Gordon will continue the lecture with some thoughts on “ethical decision making.” In too many organizations we teach our people how to do things – but we do not teach them how to think. To not have a decision-making process in place in your organization is a “problem lying in wait.”
Gordon will wrap up the day with some thoughts on how important public safety professionals are in our society and why it is so critical that every cop, firefighter, EMS or dispatch professional is fully and adequately trained to make excellence the norm – not the deviation.
About the Instructor:
The presenter of this action-packed seminar is Gordon Graham, an internationally recognized 33-year veteran (retired) of California law enforcement, and a practicing attorney with a background and formal education as a risk manager. Gordon is also the co-founder of Lexipol, and a professor at the University of Virginia’s Master of Public Safety program.
Gordon combines his vast knowledge in multiple areas with great humor with the goal of educating attendees on how to better protect themselves, their employers, their profession and their families.
Those familiar with Mr. Graham know the exciting, information-filled seminars he delivers. The program will contain foundational information about the value of risk management. In a nutshell, this is a formalized process of identifying and evaluating risks and developing strategies today to eliminate future problems.
Key Takeaways:
In this program, Gordon will show you how to recognize, prioritize and mobilize by identifying issues that historically have caused similarly situated agencies problems in their operations.
By the end of the program, attentive attendees will be able to:
- Identify potential problems lying in wait in their respective agencies.
- Develop some control measures to address these problems.
- Enhance the feedback loop to prevent future similar problems from occurring.
- Learn from the mistakes of “similarly situated” agencies.
- Leave the program with an expanded level of knowledge regarding “real” risk management and how it applies to public safety operations in Michigan.
You will not be sorry you spent a day with Gordon Graham.
Course Details:
- DATE: September 8, 2026
- TIME: 8:30 a.m. - 5:00 p.m.
- COST: $200.00 (Small Agency Group Discount – FREE)
- LOCATION: Oakland Police Academy 2900 Featherstone, Auburn Hills, MI 48326 - Location on Campus: Police Academy in Building J
- REGISTRATION: Email: [email protected] or phone: (248) 232-4227
- DIETARY RESTRICTIONS: Kindly share any food allergies or dietary requirements (e.g., Vegetarian, Gluten-Free,
Nut-Free) prior to the start of the course. Send to: [email protected]
- 302 Funds Eligible -
*No shows WILL be billed unless cancellation is received FIVE days prior to the class*
