Mandatory Counseling

For Students New to College

OCC is here to support you in achieving your educational and career goals. Meeting with a counselor early in your college career is one proven way to increase first-time college student success. To ensure you get a strong and successful start, OCC now requires counseling for all students who have never attended college. These appointments are individually focused to assist you in saving time and money in achieving your goals. We are excited to meet you and assist you in preparing for a successful college experience, clarifying your goals and partnering with you on your way to a successful career.

Why do I need to sign up for a Mandatory counseling appointment before i start classes?

Your counselor is one of your best all-around resources on campus with connections to – and knowledge about – many of the programs and people that can help you achieve success. Mandatory Counseling is both a requirement for class registration and an important opportunity for your counselor to meet you, learn about your personal and academic goals and help you chart a path to success.


With thousands of students entering our doors each year, our experience shows counseling to be an easy – and important – step to ensuring student success. Starting in July 2018, we now require all students entering college for the first time to sign up.

How Do I Satisfy MY Mandatory Counseling Requirement?

A Counseling hold was placed on your record to remind you to see a counselor. You are unable to register until you have completed Mandatory Counseling. The hold will be removed after you have completed an in-person Mandatory Counseling appointment.

Schedule an appointment by calling 248.341.2270.

how can i prepare for my Mandatory counseling appointment?

Counseling is an ongoing process built on a partnership between you and your Counselor.  There are several things you can do ahead of time to maximize the benefit of this appointment:

  • Complete the required New Student Orientation - Online
  • Make certain you have completed the required steps including practicing and taking the English placement.
  • Review the College webpage
  • Familiarize yourself with your program requirements and campus procedures
  • Write down questions you would like to address during the appointment

How Do I Make an Appointment for this Mandatory Counseling session?

Schedule an appointment by calling 248.341.2270.

What Happens if I Don't Satisfy the Counseling Requirement?

If you have not seen an OCC counselor by the appropriate deadline, you will be restricted from registering for any courses and unable to get a jump start on classes that fill early. Once you meet with a counselor, you will have an effective plan and the hold is removed. Plan ahead! Attend your mandatory counseling appointment before the deadline. Do NOT wait until the deadline to get your hold lifted.

Contact Information & Service Hours

Counseling main line 248.341.2270

Auburn Hills Campus
2nd Floor B Building
Ask a Counselor @ Auburn Hills 
Fax 248.232.4355

Highland Lakes Campus
2nd Floor of Woodland Hall
Ask a Counselor @ Highland Lakes
Fax: 248.942.3055

Orchard Ridge Campus
1st Floor of M Building
Ask a Counselor @ Orchard Ridge 
Fax: 248.522.3696

Royal Oak Campus 
1st Floor of B Building
Ask a Counselor @ Royal Oak
Fax: 248.246.2455

Southfield Campus
2nd Floor of A Building
Ask a Counselor @ Southfield 
Fax: 248.233.2740

Service Hours

  • Monday, Thursday & Friday: 8:30am - 5:00pm (Onsite & Virtual Services)
  • Tuesday & Wednesday: 8:30am - 7pm (Onsite & Virtual Services)
  • Saturday (see dates below): 8:30am - 12:30pm (Virtual Services Only)
    • January 7, 14 | 8:30 am - 12:30 pm  (Virtual Services) 
  • Final Registration Extended Hours:
    • Tuesday, Wednesday & Thursday, January 3, 4, 5 | 8:30 am - 7 pm (Onsite & Virtual Services)
    • Monday, Tuesday, Wednesday, & Thursday, January 9, 10, 11, 12 | 8:30 am - 7 pm (Onsite & Virtual Services)