Counseling Online

OCC Counselors are here to help you develop a personal plan of success. Our goal is to assist students wanting to take courses at OCC.

Our mission is to support students’ success in college, transfer and employment readiness, and to empower students to clarify and attain their diverse academic, personal and professional goals. We are committed to engaging students online using a wide variety of technologies and methods.


  • Understanding your test scores and course placement
  • Course placement waivers using transcripts from other colleges
  • Reviewing your degree requirements including course prerequisites
  • Preparing for graduation
  • Meeting academic challenges
  • Exploring transfer requirements and procedures
  • Referrals to other college and community resources
  • Questions and concerns regarding OCC policies and more



Email assistance is a great option for students who have limited time to connect with an counselor. Many educational related issues can be dealt with by email. Be aware, there may be issues which will require working with a counselor by phone appointment.

Use your OCC email account when emailing for counseling assistance. This is required due to federal regulations that protect your privacy.


Scheduled phone appointments, like email assistance, is a great option for almost any educational issue. It is especially helpful if you are new to college or who have complicated questions. You can set-up an appointment with a counselor by calling the number below. Phone appointments should be no longer than 30 minutes.

A counselor will call you at your appointment time using the phone number we have on file. If your questions involve accessing your student record, to comply with FERPA privacy regulations, the counselor will ask a series of questions to verify your identity.

Virtual appointment using Zoom

Zoom is a great option for almost any educational issue. It is especially helpful if you are seeking to review records, graduation status, transfer plans or other items where screen sharing helps to clarify information. You can schedule a Zoom appointment with a counselor by calling one of the numbers below.

Prior to scheduling a ZOOM appointment, be sure to complete:

  • MyOCC and student email set-up
  • New Student Orientation (new students only)
  • Online Readiness Course (if planning to take an online or hybrid course)
  • Placement (exemptions are listed in Placement section of website)
  • College transcripts received (if attended college elsewhere)
The counselor will send a Zoom session link to your OCC email account which will become active approximately 5 minutes before your scheduled 30 minute session. To comply with FERPA privacy regulations, have your photo identification ready so the counselor can verify your identity before revealing confidential student record information.  Please plan ahead!  ZOOM appointments are not available during peak registration days or as same day sessions.

No Zoom account required, however, you will need a computer with a webcam, a tablet, or smart phone with a camera. Review Zoom's technical requirements before your session.

Contact Information & Service Hours

Counseling main line 248.341.2270

Auburn Hills Campus
2nd Floor B Building
Ask a Counselor @ Auburn Hills 
Fax 248.232.4355

Highland Lakes Campus
2nd Floor of Woodland Hall
Ask a Counselor @ Highland Lakes
Fax: 248.942.3055

Orchard Ridge Campus
1st Floor of M Building
Ask a Counselor @ Orchard Ridge 
Fax: 248.522.3696

Royal Oak Campus 
1st Floor of B Building
Ask a Counselor @ Royal Oak
Fax: 248.246.2455

Southfield Campus
2nd Floor of A Building
Ask a Counselor @ Southfield 
Fax: 248.233.2740

Service Hours

  • Monday, Thursday & Friday: 8:30am - 5:00pm (Onsite & Virtual Services)
  • Tuesday & Wednesday: 8:30am - 7pm (Onsite & Virtual Services)
  • Saturday (see dates below): 8:30am - 12:30pm (Virtual Services Only)
    • December 3, 10, 17 (Orchard Ridge & Royal Oak Only)
    • Monday, Wednesday & Thursday, January 3, 4, 5, 12,13,14,15 | 8:30 am - 7 pm (Onsite & Virtual Services)
    • Friday, January 6, 16 | 8:30 am - 5 pm (Onsite & Virtual Services)
    • Saturday, January 7, 17 | 8:30 am - 12:30 pm  (Onsite & Virtual Services)