Self Service

The ACCESS Offices have implemented a new accommodation management platform called Accommodate.  If you are new to ACCESS, you must complete an ACCESS Request Form through Accommodate.  Returning students should also consider this option.  

Your personal Accommodate record will house important information about your accommodations.  Please follow the step-by-step instructions below to register with an ACCESS office and create your personal Accommodate record.  

STEP 1: Register with an ACCESS Office

To register with an ACCESS office and create your personal Accommodate account. This will take you to the ACCESS Request Form screen as seen below. You may also upload your documentation from a medical provider through this screen.  After an ACCESS professional reviews your information, you will be contacted to set-up a virtual or in-person appointment.     

STEP 2: Create your Accommodate Record

A.  After you complete your accommodation intake with the ACCESS office, you will have access your Accommodate records.  Log-in to Accommodate, at the “What type of user are you? screen, select Student.  

B.  Log-in using your OCC network User Name and Password.  This is the same information you use to access My OCC. 

C.  After you log-in you will arrive in the “Home” section of your personal Accommodate record. 

D.  To view the accommodations assigned to you by an ACCESS office, select “Accommodation” > “Accessibility Request

E.  To view your accommodation letters, select “Accommodation” > “Accommodation Letters.”  Once the letter is open, you have the option to print or generate a PDF of the accommodation letter. To return to the full list of letters available to you, select “Return to List (Accommodation Letters)

F.  To submit a request to an ACCESS office for revised accommodations during the term, select “Accommodation” > “Supplemental” > “Add New.”

STEP 3: Request Accommodations for a New Semester

A.  Each semester, you are required to request new accommodations.   To initiate this request, login to your Accommodate record.   Select “Accommodation” > “Semester Request” > “Add New.”  

B.  Select a Semester from the pull-down menu.   

C.  There are two options.  To review your accommodations in detail from the previous term and/or modify your request, click "Review the Renewal."  Complete the information and click "Submit and Close."   If you want to request to renew your accommodations from the previous term, click "Submit for All Accommodations."  An ACCESS office will call you to set-up a virtual or in-person appointment to discuss your accommodation needs for your classes.      

D.  To upload a new document from a medical provider, select “My Documents” > “Add New Accessibility Document.”

E.  Complete the information on the screen, upload your file, click “Upload File," and click "Submit & Close."  

Other Information and Resources

To view and edit your Accommodate record, select “Profile” and the sub-category you wish to view or edit.  Follow the instructions on the screen to save your edits. 

The ACCESS Offices have selected a number of resources you may want to review.  To see these resources, select “Resources” > “Resource Library.”  To view the documents, click on the "title.

Contact Information

ACCESS main line:  248.341.2380

Auburn Hills - Room B-112B
Ammie Helling, MA, LPC

Highland Lakes - Room WH-220
Shawn M. DiCicco, MA, LPC

Orchard Ridge - Room K-111
Michelle McLane, MA

Royal Oak - Room B-106
Steven P. Messina, MA, LPC

Southfield - Room A-211
Steven P. Messina, MA, LPC

ACCESS Office Hours:
Monday-Friday: 8:30 am - 5 pm

Southfield ACCESS Hours: Monday - Thursday: 8:30 am - 5 pm.