Computer Support Technician

Computer Support Technician

Jobs in the Information Technology field are in high-demand. Training for the Computer Support Technician program will include classes related to CompTIA and soft skills classes to prepare you for a job in the technology industry. Individuals with CompTIA certifications typically can start their career as a helpdesk technician, IT technician, helpdesk analyst and similar roles. 

Free Training Available to Qualified Candidates 

We have partnered with Oakland County Michigan Works! to offer this no-cost training to qualified workers. Attend a training program information session. 

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Program Information

  • Cohort 6:  August 19, 2024 - October 26, 2024
  • Application Deadline:  August 5, 2024
  • Days/Times:  Monday to Friday, 8:30 a.m. to 5 p.m.
  • Location:  Auburn Hills Campus
  • Value:  $6,400

What to Expect

  • Focus: CompTIA, Customer Service, Business & Technical Writing, Mike Rowe Work Ethic and Workplace Skills
  • Certifications*: CompTIA ITF+, CompTIA A+, Certified Customer Service Professional and Mike Rowe Work Ethic
  • Employer Partners:  Awecomm, Branex Group, Entech Staffing Solutions, Human-I-T, Huntington Technology, Keno Kozie Services, Logicalis, Michigan State Police - Cyber Command Unit
  • *Note:  Individuals who pass both CompTIA A+ Core 1 and Core 2 exams are eligible to receive four credits at OCC. These credits can be applied towards CIS 2980 Computer Service Tech (A+). Visit the Licensure and Certification Credit web page for more details.

Application Requirements

  • U.S. citizen or an eligible non-citizen
  • 17 years of age or older
  • Non currently registered in school within a local educational agency
  • Registered with the Selective Service (if applicable)
  • Unemployed or underemployed
  • Other eligibility factors may apply
  • Attend an information session
  • Complete the application process - apply for Michigan Works! funding or pay out of pocket

100% pass rate on the CompTIA I T Fundamentals for cohort 3

CST Pass Rate

Mike Rowe Pass Rate

Career Pathway

Jobs in the IT industry are in high demand and several opportunities are available for IT professionals. Your personal career pathway will depend on training, education, and on-the-job experience.

Entry level 

  • Education:  OCC short-term training certificate
  • Sample occupations:  Helpdesk Analyst, Network Technician, IT Support Technician, etc.


  • Education:  OCC certificate or associate's degree
  • Sample occupations:  Network Administrator, Systems Administrator, Information Security Analyst, Technical Business Analyst, etc.  


  • Education:  Bachelor's degree, Master's degree, professional experience, etc.
  • Sample occupations:  Cyber Security Engineer, Chief Technology Officer, Network Engineer, etc.

Career Pathway Pyramid