ADMISSIONS

How do I apply to OCC?

Complete an Admissions Application. This is also linked on OCC’s homepage.

I completed the admission application. What do I do now?

Once your application is processed, an email will be sent with your student ID Number and next steps.

How do I pick my student type on the admission application?

You can determine your student type by reviewing the "Which Student Are You?" at Admissions.

I submitted an admission application but I chose the wrong status. How do I submit another application with the correct status?

You will need to log back into your admissions profile, select the application and then withdraw the application. Then, complete another application to correct the status.


BOOKSTORE

How do I contact the bookstore?

Visit the bookstore for contact information and current store hours. A member of our knowledgeable staff respond to emails in the order they are received. In your email, be sure to include your name, student number, web order number (if applicable), class and specific section number, and details to your question so we may respond promptly.

How do I return an item to the bookstore?

Items purchased for the current semester can be returned to the store or shipped back to the campus store. Reference the terms of the refund and return policy for greater efficiency.

How can I find the access code for an order (i.e. ebooks)?

Access codes vary based on the type of e-book. In some cases, a physical item will be shipped, containing an access code and instructions on how to access the ebook. In other cases, an automated email from RedShelf (the ebook provider) will be sent to the email address listed on your order; this email will contain a link to RedShelf, where you will create an account and access the purchased ebook. Ebooks included in tuition as a textbook fee (inclusive access program) are available in the class D2L site a few days before the start of the class. Keep in mind that if your class starts late, the ebook won’t be available until just before it starts.

How long will my order take to ship?

Orders are processed by staff members in the order they are received; you will not be charged until your order has been processed. During peak times, it may take up to three working days to ship an order. Orders are shipped daily via USPS and FedEx. When your shipping label is printed, you will receive an automated email with tracking information.

When will I receive my refund for something I returned?

Once USPS delivers a returned item to the bookstore, depending on volume, it can take up to three working days for staff to process the refund during peak periods. All returns must meet the return policy to be eligible for a refund.


GUEST STUDENTS

I want to take classes at OCC as a guest student.  What do I need to do?

Begin by completing the admissions process and note “guest student” on the application. If you have applied within the last 12 months, your guest application is still valid and you will not need to re-apply.

I am a college guest student. Will OCC automatically send my transcript to my college?

OCC does not automatically send transcripts. You will need to order a transcript from the National Student Clearinghouse. Online transcripts are free! 

How do I submit my High School Dual Enrollment Authorization form?

Follow these steps if you are a New High School Dual Enrolled student. If you have already submitted the application, email the guest application to admissions@oaklandcc.edu. 


PAYMENT & FINANCIAL AID

How do I know if I received Financial Aid?

You will receive an email in your student account notifying you that your financial aid has been awarded. Log into the MyOCC student menu and click on “Financial Aid Status (Self Service)” to view the award.

How are refunds issued?

Refunds are issued via direct deposit (sign up via MyOCC | Financial Profile | Bank Information for the quickest way to receive your refund!) or a paper check mailed to the address on file in your student record.

How do I look up the requirements for a specific program?

Visit our Cost and Aid to determine tuition costs.


PROGRAMS & CLASSES

How do I look up the requirements for a specific program?

You may review the College catalog along with the program requirements in our programs section of the College catalog


REGISTRATION

Two Tips about choosing classes:

  • Check that you’ve taken any required prerequisites. These are classes you must take before the class you’ve chosen.
  • Make sure you register for any required corequisites. These are classes you must take at the same time as the class you’ve chosen. For example, some science classes have lecture sections and corequisite lab sections.

Do I have to take a Placement Test before I can register?

If you are a new student, English Placement is required before signing up for classes, unless you meet certain exemptions. Visit Placement Testing for exemptions.

Where is the class schedule?

You may view the schedule of classes offered for the semester via MyOCC.

When does registration begin?

For each semester, priority registration is the first 3 days when registration opens. After those 3 days, Open Registration begins and is available until the day before the semester begins.

What is Priority Registration?

Priority registration is the first 3 days of the registration period:

  • Day 1 Priority Registration: If you have earned 30 or more credits and an active academic program
  • Day 2 Priority Registration: If you have earned 6-29 credits and an active academic program
  • Day 3 Priority Registration: If you are current in an active program

When does registration end?

Each semester, registration is open to all until the day before the first date of the semester.  During the first week of the semester (the ‘Drop/Add Period,’ If you have not already registered and paid for at least one class prior to the Drop/Add Period can only register for a class that has not yet started. NOTE: There are several late start classes still be available for registration after this time.

What is the Drop/Add Period?

The Drop/Add Period occurs the first week of each semester.  I you have already registered and paid for at least one class prior to the Drop/Add Period you can register for additional classes (even if they have already started).  I you have NOT already registered and paid for at least one class prior to the Drop/Add Period can only register for a class that has not yet started.

How do I drop a class?

You may drop a class using MyOCCduring registration periods. NOTE: Classes dropped after the drop/add deadline may not be eligible for tuition refunds. All drop deadlines can be viewed ‘Section Deadline Dates’ link under the ‘College Resources’ tab on MyOCC, or at Section Deadline Dates. 

When does registration end?

Each semester, registration is open to all until the day before the first date of the semester.  During the first week of the semester the ‘Drop/Add Period.’ I you have not already registered and paid for at least one class prior to the Drop/Add Period can only register for a class that has not yet started. NOTE: There are several late start classes still be available for registration after this time.

How do I find a late start class?

Start by viewing the schedule of classes offered for the semester via MyOCC.  Enter the ‘Term’ and a ‘Meeting Start Date’ of the date you are looking for.  The ‘Meeting Start Date’ will show all classes starting on that date or later

Why am I unable to register for classes?

There are various reasons you may not be able to register, such as missing items on your admissions profile, failure to meet with a counselor, incomplete practice tests, etc. You may view a complete registration checklist by selecting your student type (i.e. Guest, New to College, International) at Admissions.

I took the Online Readiness Course and I still can't register. What happened?

It can take about 30 minutes for the grade to post before you are allowed to register. If you still have trouble registering, contact onlineready@oaklandcc.edu. 

How do I find the New Student Orientation?

You can learn more about the New Student Orientation online and via MyOCC (be sure you are logged into your account for access!).

How do I know which classes I need to take?

Select your program of study to view graduation requirements. For transfer information, visit Transfer Resources. For help planning your schedule, schedule an appointment with an OCC counselor.

How do I register for classes?

Once you have completed all of the admissions and pre-registration steps, log into your MyOCC account, then follow these steps on how to register


STUDENT RECORDS

I didn't receive my diploma for OCC.  What happened?

Allow at least 60 days after the end of the semester for the Registrar's Office to post the degree. If you are a past graduate and have further questions, please email the graduation specialist at ces@oaklandcc.edu.

How do I get a duplicate diploma?

Complete the Duplicate Diploma Request Form. The cost is $10.00 per diploma and payment options are listed on the request. Once you submit the form with payment, your request will be processed within 5 to 10 business days.

How do I change my address, name, or other information?

Complete the Student Update Information Request form from and email it to CES@oaklandcc.edu, along with any required documentation.

How do I add my Social Security Number to my account?

Complete the Request for Student’s Taxpayer Identification Number form and email it to CES@oaklandcc.edu, along with any required documentation.

How do I get a copy of my transcript? 

Unofficial transcripts or academic histories may be obtained online by logging into MyOCC with your student ID and password, select 'Academics' in the menu on the left side, then 'Unofficial Transcript." Official transcript requests must be completed using the National Student Clearinghouse


STUDENT RESOURCES

How do I access D2L?

How do I access by student email?

Oakland Community College has partnered with Google to provide OCC students with Google Apps. This includes access to Gmail, Google Calendar, Google Docs, Google Talk and much more.

If you have a MyOCC account and have logged in to MyOCC at least once, then your Student Email is ready to be activated. To begin, enter your MyOCC user name and password then Sign In.

Why can't I log in to D2L and why can't I see my courses on D2L?

D2L uses the same login credentials as MyOCC. If you are able to log in to MyOCC but cannot log in to D2L or see your courses, check Student Planning on MyOCC to ensure you are presently registered for classes. Additionally, D2L classes are not typically accessible until 1-2 weeks before the start of the semester, so you will not be able to access them until that time.