Understanding Domestic Violence

911 Dispatch Academy

Course Description:

This class will educate the 911 professional on the cycle of domestic violence. There will be extensive group exercises and interaction. Instruction is provided by two local experienced 911 professionals. Our guest speakers will review 911 calls that have been used as evidence in prosecution of these cases and discuss the positive and negative impacts of the call-takers skills. Module II approved.

Instruction by:

Oakland Police Academy Dispatch Instructors

Special Guests:

Representatives from HAVEN and the Oakland County Prosecutor – Domestic Violence Unit

Topics Include:

  • Facts About Domestic Violence
  • Types of Domestic Violence
  • Power & Control
  • Staying
  • Causes of Abuse
  • Laws
  • Statistics
  • Officer Safety
  • S.A.F.E.
  • Call Review
  • Call Handling Techniques

May Course Details:

November Course Details:


Questions:  911training@oaklandcc.edu

− This Course is SNC Approved − Module II −