The One Card FAQs

Why The One Card?

The The One Card is a single card with the following uses:

  • The One ID Card - serves as your official College ID
  • Library Services - used for borrowing privileges from local and state resources
  • The One Card - used for print/copy services
Is the The One Card mandatory?

All students are required to have a The One Card, as it is your official college identification, library services, and print/copy card.

Am I required to have a The One Card for my financial aid?

No.  The One Card is used to identify you as an OCC student.

Do I need a social security number to have The One Card?

No, a social security number is not required to obtain The One Card.

How do I add funds to my Manage Card Account?

  1. At a kiosk machine located in all OCC libraries.
  2. Through the online management site with a credit or debit card you can add cash to your Manage card account.

Is there a fee associated with the The One Card?

There is no fee to have, or use the Raider One Card.  There is a $10 fee if the card should ever need to be replaced. 

Where is my money?

If you are wondering when or how your financial aid refund is being disbursed, information on the MyOCC web site can assist you. Follow the directions below:

  • Go to MyOCC, login using your username and password, then navigate to the Financial Aid section on the Student menu. Click on Financial Aid Award Letter to review your award for the current term.
  • To find out which bank account you set-up for refunds, go to the Financial Profile section on the MyOCC Student menu then click on Bank Information.

If you have, contact Financial Services at 248.341-2000.

Do I have to activate my library card?

No, the library card portion of your The One Card does not have to be activated. 

How do I receive a The One Card?

Submit a recent photo of yourself online and receive your Raider One Card in the mail.  Cards will be mailed to the address on file with the campus.  Review the Raider One Card photo requirements and upload procedures.

Note: Government issued photo I.D. (driver's license, state identification card, or passport) is required to obtain a card.

What do I need in order to get the The One Card?

For online photo submissions, an OCC username and password is required to login and begin the process, and you need a recent photo of yourself that meets the photo requirements.

My The One Card was sent to an incorrect address on file. What do I do?

The One Card policy states  we mail the card to the current address on file with Oakland Community College. If that address is no longer valid, you must to go to Enrollment Services on any campus, with current identification to update your school records. Student may also complete the Student Update Information Request and submit to Enrollment Services.  After you update your mailing address, contact the Raider One Card office at (248) 232-4400 to confirm your new address.  

How do I get a replacement card?

Go to The One Card page and place an order for a Replacement Card After you login click Student and then Replacement Card

What do I do if my card is lost or stolen?

To obtain a new card visit the website and place an order for a  Replacement card After you login click Student and then Replacement Card.

What if I need a replacement card due to a name change or damaged card?

Replacement cards due to a legal name change that is reflected on your current government issued I.D.,  or any damage due to normal wear and tear, will be replaced at no cost to the cardholder.  Card office staff cannot process name changes on a student record.  Name and address changes or corrections must be submitted to Enrollment Services.  Upon completing a name change request, students should wait at least 24 hours before requesting a Raider One Card reprint.

Is The One Card Office a part of Oakland Community college?

Yes.

Can Faculty and Staff get a The One Card?

Yes. Follow the same instructions as for students.

Contact Information

If you have any questions about the Raider One Card or the services offered, contact

Card Services 
Phone: (248) 232-4400