911 Dispatch Training Courses

May, 2024

7: Managing 911 Stress
8: Handling the Despondent & Suicidal Caller
9 - 10: Introduction to the Fire Services for 911 Professionals
13: Homeland Security for 911 Professionals
14: Understanding Domestic Violence
15: Michigan Criminal Law Intro. for Public Safety Dispatchers & District Court Proceedings & Observations

June, 2024

11: De-Escalation and Critical-Decision Making for the Emergency Communicator

October, 2024

14: Developmental Pathways for Leadership

Cancellation Policy

Class reservations may be cancelled up to 7 calendar days prior to the first day of class with a 100% refund, less than 7 days, but prior to the first day of class with a 50% refund, on the first day of class with a 0% refund. All “no shows” will be charged full price. Please include the registered person’s name, course name and date, your signature and date. Students are responsible for amounts not covered by third party sponsors or departments unwilling to satisfy the invoice.