Tuition Payment Plan FAQs

Listed below you will find some of the frequently asked questions and answers regarding OCC's tuition payment plan. 

FREQUENTLY ASKED QUESTIONS

WHAT IS THE OCC TUITION PAYMENT PLAN?

The OCC Tuition Payment Plan is an interest-free way to pay your total tuition charges over a series of fixed payment dates.

WHO IS ELIGIBLE TO ENROLL IN A PAYMENT PLAN?

Students that are enrolled in a minimum of three contact hours can sign up for a payment plan.

WHAT CHARGES ARE INCLUDED IN THE PAYMENT PLAN?

All tuition and fees are included in the payment plan.

HOW DO I ENROLL IN A PAYMENT PLAN?

Log into your MyOCC account. Select Student Finance and then Make a Payment. Enrollment in a payment plan is available online only.

IS THERE A FEE TO SIGN-UP FOR A PAYMENT PLAN?

Yes. The amount of the fee is dependent upon the date of enrollment.  For more information go to Tuition Payment Plan.  Both fees are non-refundable and will be assessed upon enrollment into a payment plan each term. This fee, along with a percentage of the balance owed, must be paid at the time of enrollment into a payment plan.

WILL THE PAYMENT PLAN OFFERED REQUIRE A DOWN-PAYMENT UPON ENROLLMENT?

Yes. The payment plan requires a minimum down-payment which varies depending on the date of enrollment in the payment plan. The remaining balance is then spread over 2-3 payment dates depending on the payment plan enrollment date.

HOW ARE PAYMENTS PROCESSED ON THE INSTALLMENT DATES?

Payments on the installment dates are processed automatically, students do not need to make a payment on the installment date, unless their automatic payment was not processed. Enrollment in a payment plan requires the student to enter a payment method that will be used for future installment payments. This payment method will be processed for subsequent installment dates unless the student updates the payment method by logging into MyOCC selecting Student Finance and continuing to the Secure Payment Center. Installment payments will not process against additional payment methods until they are linked to the updated payment method. Payment methods for installment payments can be changed through the Secure Payment Center.

CAN I STOP OR CHANGE A FUTURE INSTALLMENT PAYMENT DATE?

No. Payment plan installments may not be stopped nor can the installment amounts be changed. The payment plan due dates are established by Oakland Community College prior to the start of the term and are the same for all students wishing to enroll in a payment plan. Installment payments not processed on the due date will be assessed a $20 late fee if not paid three days after the payment due date.

CAN I CANCEL MY ENROLLMENT IN A PAYMENT PLAN?

No. Once enrolled, a student cannot cancel their payment plan installment payments. If a student no longer wishes to make installment payments, they must pay their balance in full.

WHAT IS THE ENROLLMENT PERIOD FOR A PAYMENT PLAN?

Enrollment in a payment plan follows the registration dates as posted in the Schedule of Classes for the term. Each term will have two payment plan options: one available during priority registration and the other available during Open Registration through Drop/Add.  Payment plan down payments and installment amounts will vary depending on the student's date of registration. Students who plan to enroll in a payment plan during either of these enrollment periods must have completed enrollment in the plan by the payment deadline as posted in the Schedule of Classes.

IF I CHOOSE TO PAY OFF MY PAYMENT PLAN EARLY, WILL I OWE ANY ADDITIONAL MONEY TO OCC FOR THE TERM OF THE PAYMENT PLAN?

Once the payment plan fee is assessed to the student when signing up for a payment plan, there are no additional charges as long as all installment payments are made on time. Early payment of the plan balance does not waive the plan sign-up fee. Additionally, making full payment on a student's current account balance or payment plan balance does not exempt the student from additional charges due to subsequent registration activity, returned payments, financial aid adjustments, etc.

CAN I MAKE A PARTIAL PAYMENT ON MY PLAN BALANCE PRIOR TO THE INSTALLMENT DUE DATE?

Partial payments can be made online by logging into MyOCC and continuing to the Secure Payment Center. Payments received on non-scheduled installment dates will reduce the amount of the next installment payment. The remaining amount of that installment will process on the next payment installment due date. Payments received on non-installment dates for more than the next installment, will pay the installments in the order due.

CAN SOMEONE ELSE MAKE A PAYMENT ON MY ACCOUNT?

Yes. Students can authorize users to make payments and view their account activity by logging into MyOCC and continuing to the Secure Payment Center and selecting Authorized Users under My Profile Setup. Simply enter the person's email address. To allow the authorized user to only make payments on your account, click the "No" button to allow the person to view the payment history and account activity. Then click Continue to review the agreement. The authorized user will receive an email with a link to a login page and a temporary password.

WHAT IF I HAVE FINANCIAL AID?

If a student is awarded Financial Aid for the term, installment payments will be reduced to reflect the amount of aid awarded. If a student's award is reduced during the term and a balance is owed, installment payments will process against the card/account on file for any installment due dates that have not passed.

I HAD FUNDS AVAILABLE, WHY DIDN'T MY PAYMENT PROCESS?

In order for your payment to process, funds must be available by close of business the day prior to the installment due date. If you had funds available, you will need to check with your financial institution to determine why the installment payment was not authorized. An email will be sent to your OCC student email address to update you on the status of your payment. Any payments not authorized on the payment due date will need to be paid within 3 business days in order to avoid a $20 late fee

WHAT IF MY STUDENT ACCOUNT IS NOT PAID IN FULL AFTER THE LAST INSTALLMENT DATE?

Students who have a balance after all Financial Aid and installment payments have been applied to their account will have a hold placed on their account to prevent them from registering for future terms, receiving official transcripts and graduation diploma/certificate until that balance is paid in full. Outstanding past due balances will be referred to OCC's collection agency and assessed a 39% collection fee.

WHAT IF I OWE FOR MORE THAN ONE TERM, CAN I PAY THEM SEPARATELY?

Yes. Once logged into the Secure Payment Center, select the Make a Payment link from the menu bar. Choose the box next to Pay by term, select the term for applying payment and proceed through the payment process.

WHAT WILL HAPPEN IF MY ACH PAYMENT IS RETURNED BY THE BANK?

ACH payments returned by the bank as unpaid will be assessed a $20 fee. The student will be contacted through their OCC student email account at which time they will need to make payment. The account used for the returned payment may be put on a restricted list, preventing the student from making future payments from that account. If an initial down payment is rejected by your financial institution, you will be deregistered from your classes if payment is not received by the next payment due date. 

WHEN I LOG INTO MY PAYMENT PLAN ACCOUNT, THE STATUS OF MY PAYMENT STATES LATE/UNPAID.

A status of "late" or "unpaid" means that authorization for your installment payment was declined by your card issuer. Please check with your card issuer to determine why the payment was not authorized. To make payment on a missed installment payment, log into the Secure Payment Center. At the bottom of the home page, click the Pay Next Installment button and continue through the payment process.

CAN I CHANGE MY INSTALLMENT PAYMENT METHOD?

Yes. Students can change/add payment methods by logging into MyOCC selecting Student Finance and continuing to the Secure Payment Center, My Profile Setup, Payment Profile, Add a New Payment Method. Changes to payment methods must be completed two (2) business days prior to an installment due date. Be sure to delete any payment methods you no longer wish to associate with your account. To use the new payment method for future installments, click the Payment Plans menu and then Update All Methods in the Payment Method column.

WILL LATE PAYMENT PENALTIES BE APPLIED WHEN INSTALLMENT PAYMENTS ARE MISSED?

Late payment penalties are assessed three days after a missed installment payment. The late payment penalty is $20, and is added to the final installment payment. Missed installment payments can be made online.

ARE USERS NOTIFIED OF CHANGES TO THEIR PAYMENT PLAN INSTALLMENTS?

Yes. E-mails are sent to the OCC student email.

I JUST ADDED/DROPPED A CLASS. WILL MY INSTALLMENT PAYMENT PLAN UPDATE?

Yes. If a student is enrolled in a payment plan for the current term, any schedule adjustments for the term will update the existing payment plan. The student's new account balance will be allocated over any remaining installment payments.